IVR Outsourcing offers one-stop-solution for all your IVRS related requirements and specifications. Our IVR services are specifically designed to help organizations in facilitating their customers with convenient interaction processes. We are determined to offer one-stop-solutions to businesses for their contact center functions. These services guarantee enhanced efficiency to call center operations across five major areas, namely

• Call Routing
• Outbound notifications and updates
• Financial transactions
• Information access
• Information Collection

IVR Application Development: Blessed with years of relevant experience, we help organisations by developing IVR self-service applications.This solution helps clients in:

• Enriching customer experience
• Optimizing contact center efficiency
• Enhancing overall competency

IVR Service Bureau: Service bureaus can procure wide range of beneficial outcomes from our IVRS services for contact centers. Smart messaging and predictive dialing offer a competitive edge to service agencies, in terms of minimizing operational expenditures as well as enhancing functional efficiency. The service bureau applications that we offer are:

• Message processing
• Voice mail massaging
• Answering machine
• Order processing
• Service/product dispatch
• Outbound call handling
• Inbound call routing
• 24/7 call answering
• Appointment scheduling

IVR Resources: IVR Outsourcing provides enriching resources to businesses which are in search of IVR contact center solutions. To collect business related data, information, and statistics, we not only conduct a wide range of comprehensive market researches and exhaustive consumer surveys, but we also gather IVR related data shared through whitepapers, glossaries, videos, newsletters, news updates, and case studies.